COMPLIMENTARY SHIPPING OVER £50 · CRAFTED IN SMALL BATCHES

Shipping & returns

The quiet details.

How we send pieces into the world — and what to do if something is not quite right.

Shipping

Delivery timelines

France & EU
2 – 4 working days
United Kingdom
3 – 5 working days
United States & Canada
5 – 7 working days
Rest of world
7 – 10 working days

All orders are dispatched from our Paris atelier on Tuesdays and Fridays, fully insured and tracked. You will receive a tracking link by email once your piece leaves the bench.

Complimentary

Free shipping over £50

Orders over £50 ship complimentary, worldwide. Smaller orders carry a flat fee of £10 in the UK and £20 elsewhere — calculated at checkout.

Duties & taxes

Outside the EU

Orders shipping outside the EU may be subject to local import duties and taxes, which are the responsibility of the recipient. We mark all parcels accurately and never undervalue them — please check your local thresholds before ordering.

Returns

14 days to be sure

Unworn pieces in their original packaging may be returned within 14 days of delivery for a full refund. Email hello@anreena.com and we will send return instructions. Refunds are issued to your original payment method within 5 working days of arrival.

Exchanges

Sizing & swaps

We are happy to exchange rings for a different size within 30 days of delivery, free of charge in Europe. If a piece is not quite right, write to us — we will usually find a way.

Bespoke

Made-to-order pieces

Bespoke commissions and engraved pieces are final sale, as each is composed for a specific recipient. We share renders and updates throughout the process so there are no surprises at the end.

If something goes wrong

Lost or damaged parcels

Every order is fully insured in transit. In the rare case that a parcel is lost or arrives damaged, write to us within 7 days of the expected delivery date and we will replace the piece at no cost to you.

Something we haven't covered?

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